Frequently Asked Questions

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  1. When will my credit/debit card be billed for my subscription?

    Your credit/debit card will be billed on the 14th of each month.

  2. What does month-to-month commitment mean?

    Month-to-month commitment means that you are signing up for a recurring monthly subscription. Your subscription will continue until you request to cancel.

  3. When is my tee selection period and where do I go?

    The selection period to choose your subscription tee style is the 9th through 11:59 ET on the 13th of each month. Once logged into your account, visit to choose your style.

  4. When will my subscription be shipped?

    Your subscription order will ship on the 25th of the month (or the next business day).

  5. How much is shipping?

    For all domestic orders, the subscriptions will ship for free. A $3 processing fee will be charged for each subscription order shipping outside of the United States. Shipping rates for items from the shop will vary by service type and weight/size of order. Refer to the checkout page for accurate shipping and handling amounts. Shop items will not be bundled with subscription orders. More shipping information can be found at

  6. How will my order be shipped?

    Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination. Please see our shipping page for further clarification.

  7. What is the return policy?

    Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under my orders & subscriptions. Please review those items, as these terms apply to duplicate items as well.

    A one-time size exchange is offered for domestic Tee Subscriptions. To exchange your tee, you may contact the Customer Experience team here and a return label will be sent to you. Once we receive your return, the size you wish to receive will be shipped to you, free of charge. All subsequent exchanges will incur a $10.00 processing fee.